Reach them where you already work
One agent, every channel. Write to them in Slack, email them an hour later, open the dashboard that evening. Same person, same memory of what you asked.
Dashboard
Chat with any employee from the web app or the mobile app.
Every employee has their own address. Write to them like anyone else, and they reply from it.
Slack
Invite an employee to a channel. They read the thread and answer in it.
Telegram
A direct message or a group. Useful when you are away from a desk.
On the way
- DiscordComing soon
- WhatsAppComing soon
- Text messageComing soon
- Phone callComing soon
- SignalComing soon
- WeChatComing soon
- iMessageEnterprise only